9bbb Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the 9bbb platform and all related services. When you access the 9bbb website, mobile version, or application, or create an account, you are considered to have fully agreed to these Terms.

If you do not accept these Terms, you may not use the 9bbb platform. Please read this entire document carefully before you start using the platform. If you have any questions, contact our 24/7 live chat support.

9bbb is an online gaming and betting platform that provides slot games, cricket betting, live casino, and various other gaming services for users in Bangladesh. By using this platform, you can enjoy a safe, fair, and responsible gaming environment.

2 Eligibility and Age Requirement

To register and participate on the 9bbb platform, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age. Access to the 9bbb platform by minors is strictly prohibited.
• All information provided in your account must be accurate, truthful, and complete.
• You may hold only one account. Creating multiple accounts is strictly prohibited.
• You must play with your own funds — using someone else's money or funds from illegal sources is not permitted.
• You are not playing from a country or region where such gaming services are legally prohibited.

2.1 Identity Verification

9bbb reserves the right to verify your identity at any time. A National ID (NID), passport, or other valid government-issued document may be required for verification. 9bbb reserves the right to suspend or close an account if the required documents are not provided.

3 Account Registration and Security

3.1 Registration Process

To create an account on 9bbb, you must provide accurate personal information. The user is solely responsible for the accuracy of the information provided at the time of registration.

3.2 Account Security

It is your responsibility to keep your 9bbb account password and login details completely confidential. Sharing your account information with any third party is strictly prohibited. If you suspect unauthorized access or a security breach, notify our support team immediately.

3.3 Account Suspension or Closure

9bbb may temporarily suspend or permanently close any account at any time for any of the following reasons:

• Violation of any clause of these Terms
• Detection of fraudulent or suspicious activity
• Providing false or incorrect information
• Being found to be a minor
• Attempting to abuse the bonus system or manipulate the system

4 Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

Deposits on 9bbb can be made using the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100 (one hundred taka).

All deposit transactions are secured through SSL encryption. Deposits are generally credited to the account instantly.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 (one) hour. Withdrawals can only be made through the same payment method used for the deposit.

4.3 Transaction Terms

• Account verification (KYC) may need to be completed before a withdrawal can be made.
• The specified wagering requirements must be met before bonus funds can be withdrawn.
• 9bbb may take additional time to verify suspicious transactions.
• 9bbb reserves the right to hold any withdrawal if fraud or money laundering is suspected.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to ৳15,000. A 10x wagering requirement must be met before this bonus can be withdrawn.

5.2 General Bonus Terms

• A bonus offer applies only once per household, device, or IP address.
• Withdrawals cannot be made before the wagering requirements are met using bonus funds.
• Certain games or bet types may not contribute toward bonus wagering requirements.
• 9bbb reserves the right to change, suspend, or cancel any promotion.
• In the event of bonus abuse, the bonus may be cancelled and the account may be suspended.

5.3 VIP Program

The 9bbb VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. VIP benefits and weekly cashback rates differ at each level. 9bbb reserves the right to change the VIP program terms at any time.

6 Fair Play and Prohibited Activities

9bbb is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited on the platform:

• Using fraudulent software, bots, scripts, or automation tools
• Intentionally exploiting any system error or bug
• Abusing the bonus system or collecting bonuses through multiple accounts
• Attempting to manipulate the outcome of any game
• Using the platform for money laundering or financial fraud
• Harassing other users or using abusive language

For any such violation, 9bbb reserves the right to forfeit all accumulated balances and permanently close the account.

7 Gaming and Betting Rules

7.1 Game Results

All game results on the 9bbb platform are determined entirely at random through Random Number Generator (RNG) technology. Game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) operate under their own auditing processes.

7.2 Betting Terms

Once a bet is confirmed, it cannot be changed or cancelled. If a game is interrupted due to a technical fault, 9bbb may decide to void that bet or restart the game.

7.3 Cricket Betting

Separate rules apply for each market and match when betting on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket matches. If a match is abandoned or postponed, bets will be settled according to the circumstances.

8 Privacy and Data Protection

Full details on how your personal information is collected, stored, and used can be found in our Privacy Policy. That policy is considered an integral part of these Terms.

9bbb does not sell your information to third parties. However, information may be shared with trusted partners for legal obligations, security investigations, or service operations.

• All sensitive information is secured through SSL encryption.
• Payment information is not stored on 9bbb's servers.
• Requests to delete your information can be made by contacting support.

9 Responsible Gaming

9bbb believes that gaming is a form of entertainment and not a source of income. We encourage all users to play responsibly.

• Do not bet beyond your means.
• Set deposit limits for yourself.
• If you notice signs of gaming addiction, use the option to voluntarily suspend your account temporarily.
• Do not allow children to access your account.

For detailed information on responsible gaming, self-exclusion, and setting limits, visit our Responsible Gaming page.

10 Intellectual Property and Copyright

All content on the 9bbb website and platform — including logos, graphics, text, software, and design — is the exclusive property of 9bbb and is protected by applicable intellectual property laws.

Copying, reproducing, distributing, framing, or using any content from the platform without prior written permission from 9bbb is strictly prohibited.

11 Limitation of Liability

9bbb is not responsible for:

• Any loss in a game or bet caused by an internet disconnection
• Faults in the user's own device or software issues
• Delays or failures of third-party payment gateways or banking services
• Loss caused by unexpected technical problems or server downtime
• Any legal complications arising from a user's illegal or unauthorized activity

9bbb always strives to maintain service continuity, but the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances.

12 Changes to Terms

9bbb reserves the right to amend, update, or change these Terms at any time. Users will be notified of significant changes where reasonably possible — through a notice on the website or via the contact details registered with the account.

Continued use of the platform after any changes means you are considered to have accepted the new Terms. The latest and valid Terms will always be available on this page.

13 Applicable Law and Dispute Resolution

Any dispute or complaint regarding these Terms or the use of the 9bbb platform must first be addressed through our support team.

If the support team is unable to resolve the dispute, it will be resolved through mediation with the consent of both parties. 9bbb is committed to ensuring fair and transparent treatment of all users at all times.

14 Contact and Support

If you have any questions, feedback, or complaints about these terms and conditions, please contact us through the following: